Always . . . Never
Read the statements carefully and choose the correct answer.
Check the items that assessors should always do when interviewing workers.
All the choices are actions that the interviewer should do except for item 2. During the gathering information part, assessors should maintain neutrality and objectivity; besides, at this point, assessors may not have all the information to cite a nonconformance
Guarantee privacy and confidentiality of information.
Make advocacy and advising a part of the worker discussion.
Clearly explain the scope and limitation of the discussion.
Get the consent of the interviewee.
Check the items that assessors should always do when interviewing workers.
The safety of the workers will always be the primary consideration. Assessors should ensure that there are no negative impacts on the interviewees and provide workers with a way to report any reprisals as a result of their participation in the interviews. Additionally, it is the responsibility of the Assessor to determine the sampling and get a representative sample.
Allow management to dictate sampling method.
Give workers enough time to respond, as worker may have her/his own reservations.
Establish trust and rapport with workers and make them feel that they can speak candidly without risk to their livelihoods or themselves.
Continue a discussion to get information even when you feel that you are compromising workers’ safety.
Check the items that assessors should never do when interviewing workers.
It is possible to talk about sensitive information during an interview as long as assessors take care when handling this kind information from workers.
As an assessor, you may take notes as long as you ask permission from workers and explain how you are going to use the notes, as well as protect the confidentiality of the information that you will gather from the interview.
As an assessor, you may take notes as long as you ask permission from workers and explain how you are going to use the notes, as well as protect the confidentiality of the information that you will gather from the interview.
Ask the worker in front of others if they would like to meet off-site to share the information.
Gather sensitive information.
Promise anything that you cannot deliver.
Take notes.
Check the items that assessors should never do when interviewing workers.
All of the statements are actions to avoid during an interview with workers.
Predict or jump to conclusions. Let the respondent complete their statement.
Put in your own interpretation of the workers’ account.
Discount or dismiss information provided by workers.
All of the above.
You got {number correct}/{number of questions} correct answers