Take the CCG Fraud Quiz
Think your company may be a victim of fraud and you need to consult the Christopher Charles Group for an assessment? Take our short quiz and find out.
Does your organization have a process or program to regularly track and identify internal fraud risk and exposure?
Yes
No
Has your organization experienced loss or abuse as a result of internal fraud?
Yes
No
Do you know where your areas of vulnerability are that may drive potential fraudulent activity?
Yes
No
Do you have adequate controls in your organization to prevent internal fraud?
Yes
No
Are your compliance and fraud controls consistently applied and adhered to across all locations?
Yes
No
Are you interested in finding out current, possible, and/or probable loss of time, money, or efficiency due to internal abuse?
Yes
No
Do you have high attrition volumes and low morale?
Yes
No
Have you recently experienced an operational outsource, merger, acquisition or partnership with another organization?
Yes
No
Are you concerned about potential manipulation of business drivers such as pay for performance, incentive awards, or customer satisfaction indexes?
Yes
No
Are you concerned about whether your call center agents can and/or are misusing your systems?
Yes
No
Are you subject to compliance with government regulations such as HIPAA, Red Flag Identity Theft Rules, Gramm-Leach-Bliley, Privacy Act, FACTA?
Yes
No
Do your call center agents have access to customer sensitive information such as account numbers, credit card numbers, social security numbers, DEA numbers, checking account numbers?
Yes
No
Do you have back-office operations that empower the call center agent to perform multiple transactions without having to transfer the call or refer to a second tier?
Yes
No
You have a high risk of fraud in your organization.
Contact us today to schedule an assessment!
You have a medium fraud risk level.
Contact us for an assessment to keep your fraud risk low.