Overall, are you happy or unhappy with your experiences with Britannia?

Have you previously or ever been a driver for another company based in the North West?

Is your experience with Britannia better, worse or about the same as your previous company (if applicable)?

How can we make your experience as a driver better?

What is one thing Britannia is missing for drivers?

What is your main concern, or questions you have about our service?

Do you feel Britannia provide a service which is worth the cost?

If no, why?

What do you like most about driving for Britannia?

What one thing would you like Britannia to improve upon?

What do you least like?

What feature would you like to see added to improve your experience?

Are you satisfied with the service provided when you call our admin department?

I no, why? and how could we improve this service?

Are you happy with the service provided when you call and speak with a member of the Supervisor team within the call centre?

If no, why? and how could we improve this service?

Are you happy with the service provided when you call and speak with a member of the Garage team within the call centre?

If no, why? and how could we improve this service?

Do you think a subscription service in which your regular weekly settle can be paid for in advance over a period of a month, quarter or year at a discounted rate would be beneficial for you?

If you recovered less work, do you feel you could earn more?

Why do you recover work? (If you do so)

Would you like monthly feedback via this survey to be a monthly feature?

Are you a driver for the short term, or the long term future?

Are you aware of our driver referral scheme?

What are the chances you would refer becoming a Britannia driver to friend?

Finally, how do you rate how Britannia has helped drivers during the coronavirus pandemic? (out of 10)