Navigating Difficult Interactions at Work Quiz

Take this quiz to assess your approach to handling challenging people in the workplace, and receive personalised suggestions for resolving conflicts and fostering positive relationships.

How do you typically respond when faced with a difficult co-worker or supervisor?

Confront the issue head-on and address the problem directly

Avoid confrontation and try to keep the peace to maintain harmony

Seek support from colleagues or supervisors to mediate the situation

Internalise frustrations and try to manage the situation on my own

What triggers your emotional response when dealing with difficult people?

Feeling disrespected or undermined by their behaviour

Fear of conflict or rejection if I assert myself

Frustration with their lack of cooperation or communication

Anxiety about not being able to resolve the situation satisfactorily

How do you handle disagreements or conflicts with difficult individuals?

I try to find common ground and work towards a compromise

I avoid confrontation and prefer to let things go to maintain peace

I assert my boundaries and communicate my needs assertively

I seek support from others or escalate the issue to higher authority

What communication strategies do you use when dealing with difficult people?

Active listening and empathetic communication to understand their perspective

Diplomacy and tactfulness to navigate sensitive situations

Assertiveness and clarity to express my thoughts and feelings effectively

Nonverbal cues such as body language or tone of voice to convey my message

How do you maintain your composure and professionalism during difficult interactions?

I focus on staying calm and composed, even in challenging situations

I take breaks or step away from the situation to collect my thoughts

I practice mindfulness or stress management techniques to manage emotions

I seek support from colleagues or supervisors for guidance and perspective

Submit Email

Please fix the errors below and submit again

Email*

Assertive Approach

If you tend to confront difficult situations head-on, continue to assert your boundaries and communicate openly and assertively. Practice active listening and empathy to understand others' perspectives while advocating for your needs.

2022-BLOG-POSTS-1080-%C3%97-1350-px-1-819x1024

Avoidant Approach

If you tend to avoid conflict and confrontation, consider building your assertiveness skills to address issues constructively. Practice setting boundaries and expressing your thoughts and feelings assertively while maintaining professionalism and respect.

Diplomatic Approach

If you prefer to navigate conflicts diplomatically, continue to use your communication skills to find common ground and foster understanding. Practice assertiveness techniques to assert your needs while maintaining a cooperative and respectful attitude.

Seeking Support

If you often seek support from others when dealing with difficult people, continue to leverage your resources and seek guidance from colleagues or supervisors. Practice self-advocacy and assertiveness skills to address issues independently while utilising support networks when needed.