Welcome to our survey also known as our "mystery shopper" form where you can provide feedback on your experience with the Scope Security Ltd Security staff. Click start to begin - approx time to complete 5 mins.
Name of Venue Attended & Name of Officer (if known)
Date and Time of Visit
Your Name (Optional to be in with a chance to win £20 love to shop vouchers this is required)
Email Address (Optional to be in with a chance to win £20 love to shop vouchers this is required)
Please rate your overall first impressions of the officer:
Good
Average
Poor
Other
Did you witness the officer smoking or using a mobile phone on duty?
Yes
No
Other
Please select the following that you have witnessed the officer doing:
Smiling
Eye Contact Made
Friendly Behaviour
Greeted myself on arrival and exit
Interacted with customers
Knew and gave information out to others (e.g. location of amenities, toilets, smoking areas e.t.c)
Other
Was the officer wearing smart uniform with their SIA Licence Badge on view?
YES
NO
If applicable was the officer seen to be wearing the correct PPE?
Yes
No
N/A
Please add any further information that you feel relevant about your visit to the venue and the officer/s seen.
Thank you for completing this, we value your feedback.
If you require a response to anything you have noted on this form please ensure that your contact details are given or email us direct at info@Scopesecurityltd.com
